Our garbage disposal "died" this weekend. Suddenly I was transported back to life in the late 70's, early 80's to a house with no garbage disposal. I was nearly lost. I am so completely reliant on that thing. What a great invention.
We tried everything. Pushed the little red button. Stuck our arm down and spun the wheels (without it on). Nothing. Ugh, what is a garbage disposal, $300 ish - and then someone to install it, or our time to install it? I was sick. I saw my shopping weekend flittering away before my eyes. I looked up on the internet, 3 sites said it would need to be replaced. Ugh.
I noticed on Sunday there was a 1-800 number on the unit. Hans picks up the phone and dials. I am positive it won't be open, it is afterall, a Sunday.
Wrong. Someone, a real person actually, answers the phone. After a 5 minute conversation and 5 minutes of Hans' time (spent soley in FINDING an allen wrench), it works!!
What a great company! Everyone knows nothing breaks Monday-Friday 8am-5pm EST. This company actually staffs a helpline on a weekend AND they solved our problem. Kudos from our family.
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