Apparently yes. Mom ordered the Eddie Bauer high chair for Leif for Christmas. It arrived cracked - and no wonder, the thing was NOT packed for shipping. We packed it back up and I called Amazon to have it replaced.
Fast forward to today, a week later, it is supposed to be here tomorrow. Mom was looking at her Amazon shipments only to find out that SHE is expecting a high chair tomorrow! UPS will be there to pick up her broken one - only 3 states away from where it is located. To top it off they charged her for both, shipping and all and on the second one didn't apply her coupon. So $310 later and we still don't have a high chair.
I called Amazon to straighten it out, well their servers are down, so they couldn't do anything. I asked what they should do with the one that will arrive in Colorado? The guy said, "umm I don't know, maybe she gets a free high chair." ?!?!? Ok, whatever.
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